10 April 2024
LONDON, United Kingdom
Red Marker and Nationwide, the world’s largest building society, are proud to announce their strategic partnership. The primary objective of this alliance is to enhance consumer protection through clear and accurate communications, and proactively minimise risk in marketing and promotional assets, ensuring strict adherence to key regulatory requirements while providing a best-in-class customer experience.
By leveraging the robust and tailored capabilities of Red Marker’s marketing compliance solution, Nationwide enhances their priority of creating easily comprehensible, accurate communications, helping customers achieve optimal outcomes.
Nationwide is the world’s largest building society as well as one of the largest savings providers and a top-three provider of mortgages in the UK. It is also a major provider of current accounts, credit cards, ISAs and personal loans. Nationwide has around 16 million customers.
Susan Turvey, Senior Manager Financial Promotions and Advertising Approvals at Nationwide, said: “We’re happy to be working with Red Marker, who will enable our teams to become more efficient and help ensure that our customers receive clear, fair and not misleading information through our marketing promotions. For an organisation which is so focussed on delivering the best possible customer service, this is really important to us.”
“We’re delighted to partner with Nationwide. Our strategic partnership is a testament to our joint commitment to consumer protection. Helping ensure accurate communications while actively mitigating risk in marketing communications is crucial in providing an outstanding customer experience. We are excited to be involved in this pivotal step toward fortifying internal operations and maintaining the highest standards for customer communication at Nationwide.” commented Mark Wood, Chief Operating Officer, Red Marker.
ENDS
Further information:
Rose Haanen, Marketing Director
Red Marker
Eden Black, Head of Public Relations and Campaigns
Nationwide Building Society